Skip to content

Can’t find what you need? Send us an enquiry about custom or express service

Submit enquiry

Questions people actually ask.

Need something else? Send BrandnBundle an enquiry.

Getting a price

How do I request a quote?

Choose a product or build a Merch Pack, then send BrandnBundle your quantity, date and delivery details. If you need ideas, choose “Provide me another option” in the pack builder.

How quickly will I hear back?

BrandnBundle will review your request. Custom sourcing, several product combinations or special packaging can take longer to price; tell us about your deadline when you enquire.

Why does quantity affect the price?

Products and decoration methods have quantity breaks, so the per-item price can change at different order volumes.

Does pricing include GST?

No. All website, marketing and quoted pricing is plus GST.

What is included in the price?

Setup and print are included. Freight is additional and advised at quote stage. Logo redraw, design and creative artwork are additional and charged at an hourly rate advised at quote stage.

Are website prices final?

A product page or pack selection is not an order. Your written quote confirms the final price, freight, GST and any additional artwork charges.

Artwork and branding

What format should my logo be in?

Vector artwork such as AI, EPS or a suitable PDF is preferred because it scales clearly. If you only have a JPG or PNG, BrandnBundle can advise whether it is suitable.

What if my logo needs redrawing?

Logo redraw, design and creative artwork are additional services charged at an hourly rate advised at quote stage.

Will I see an artwork proof?

The proposed process includes an artwork proof for you to review and approve in writing before production.

Can I change approved artwork?

Contact BrandnBundle promptly with the changes in writing. Changes depend on whether production has begun.

Can I use more than one colour or position?

This depends on the product and branding method. The included print specification and any additional requirements are confirmed in the quote.

Quantities and stock

Is there a minimum quantity?

Minimums vary by product and branding method. Tell BrandnBundle the quantity you need so suitable options can be recommended.

Can I request an unusual quantity?

Yes, include your preferred quantity in the enquiry. BrandnBundle will confirm the available order quantities and price breaks.

Can I request a sample?

Ask BrandnBundle about sample availability and any costs before committing to a larger order.

What happens if an item is discontinued?

The catalogue is checked daily. Products removed or discontinued in a successful supplier update are hidden from the site. Final availability is checked with your quote.

Packs, delivery and payment

Will everything fit in my chosen packaging?

The builder flags obvious dimension conflicts. Internal packaging space, inserts, protective fill and the final arrangement still need checking by BrandnBundle.

Can BrandnBundle suggest a different item?

Yes. Each pack step includes “Provide me another option”. Your request tells BrandnBundle where you would like a recommendation.

How long does an order take?

Timing depends on the products, branding, artwork approvals, kitting and delivery location. BrandnBundle confirms the schedule for your order.

Can I request a particular delivery date?

Include the date at the start. BrandnBundle can assess suitable products and confirm whether the deadline is achievable.

How do I pay?

Use the payment instructions and arrangements confirmed in your quote and invoice.

Can you deliver to multiple locations?

Include all required locations in your enquiry so delivery arrangements and freight can be assessed.

About BrandnBundle

Who is BrandnBundle?

BrandnBundle brings gift boxes, merch packs and hampers together around your people, occasion and brand.

What if I don’t know what to choose?

Start with your audience, approximate budget, quantity and occasion. BrandnBundle can use that brief to suggest a suitable direction.